Privacy Policy for IntellectBet Casino
This Privacy Policy describes how IntellectBet Casino (“we”, “us”, or “our”) collects, processes, stores, and protects personal information from users (“you” or “your”) who access or use our website and related services. IntellectBet Casino is committed to upholding your privacy and complying with all applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please review this policy carefully to understand our practices regarding your personal data.
1. Data Controller Information
IntellectBet Casino operates as the data controller for the personal information you provide through our website. If you have questions regarding this Privacy Policy or our data handling practices, you may contact our Data Protection Officer at [email protected].
2. Categories of Personal Data Collected
We collect and process various types of personal data to provide you with access to our services and to ensure compliance with legal requirements. The categories of data we may collect include:
- Identity Data: full name, date of birth, gender, and identification documents
- Contact Data: email address, phone number, and residential address
- Account Data: username, password, and account preferences
- Financial Data: payment card details, bank account information, and transaction history
- Usage Data: IP address, browser type, device information, and access logs
- Marketing Data: preferences regarding promotional communications
3. Legal Basis for Data Processing
We process your personal data only when there is a legal basis to do so. The primary legal grounds for processing include:
- Performance of a contract: to provide and manage your account and facilitate gaming activities
- Legal obligations: to comply with anti-money laundering, responsible gaming, and other statutory requirements
- Legitimate interests: to improve our services and ensure the security of our platform
- Consent: for marketing communications or where required by law
4. Purpose of Data Collection
Your personal information is collected and used for the following purposes:
- To register and manage your player account
- To process transactions, including deposits and withdrawals
- To verify your identity and ensure eligibility for gaming activities
- To meet regulatory and legal obligations, including anti-fraud and anti-money laundering controls
- To monitor, analyse, and enhance the operation of our services and website
- To provide customer support and respond to your inquiries
- To send you service-related notifications and, where you have opted-in, marketing communications
5. Sharing and Disclosure of Personal Data
We may share your personal data with selected third parties in accordance with this Privacy Policy and applicable law. These third parties may include:
- Payment service providers for transaction processing
- Identity verification and anti-fraud service providers
- Regulatory and law enforcement authorities where required by law
- Professional advisors, such as auditors and legal consultants
- IT and hosting service providers for platform management
All third parties are required to process your data in accordance with applicable data protection laws and are bound by contractual confidentiality obligations.
6. International Data Transfers
Your personal data may be transferred to and processed in countries outside the United Kingdom. In such cases, we ensure that appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions, to protect your data in accordance with UK data protection law.
7. Data Security Measures
We implement robust technical and organisational measures to safeguard your personal information against unauthorised access, loss, misuse, alteration, or disclosure. These measures include encryption, secure servers, access controls, and regular security assessments. We also require our third-party processors to implement adequate data protection measures.
8. Data Retention Period
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with applicable legal, regulatory, and reporting requirements. In general, we retain your account and transaction data for a minimum period as mandated by law following account closure or inactivity.
9. Your Rights Under UK Data Protection Law
You have several rights regarding your personal data, including:
- Right to access: Obtain a copy of the personal data we hold about you
- Right to rectification: Request corrections to inaccurate or incomplete data
- Right to erasure: Request deletion of your data in certain circumstances
- Right to restrict processing: Ask us to limit processing of your data
- Right to object: Object to processing based on legitimate interests or direct marketing
- Right to data portability: Receive your data in a structured format and transfer it to another controller
- Right to withdraw consent: Withdraw your consent at any time where processing is based on consent
To exercise your rights, please contact us using the details provided in section 1. We may require verification of your identity before fulfilling your request.
10. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyse site usage, and provide relevant content. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
11. Automated Decision-Making
We may use automated processes for certain functions, such as identity verification and fraud prevention. If such processing produces legal or significant effects on you, you have the right to request human intervention and contest decisions.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our data processing practices. Any material changes will be communicated on our website. Please review this policy regularly to stay informed about how we protect your data.
13. Contact and Complaints
If you have questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact our Data Protection Officer at [email protected]. If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
This Privacy Policy is effective as of 1 June 2024.